{"id":1655,"date":"2025-06-09T11:38:54","date_gmt":"2025-06-09T09:38:54","guid":{"rendered":"https:\/\/grupo-pronet.com\/privacy-policy\/"},"modified":"2026-05-19T14:44:22","modified_gmt":"2026-05-19T12:44:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/grupo-pronet.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-style-image-header\" style=\"min-height:100px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-100-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><h1 class=\"mb-0 wp-block-post-title\">Privacy Policy<\/h1><\/div><\/div>\n\n\n\n<div style=\"height:4rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>PRONET-ISE<\/strong>. respects your privacy. If you deal with <strong>PRONET-ISE <\/strong>as a customer, supplier, etc., you are entitled to the protection of your personal data. This data may relate to your name, telephone number, e-mail address, etc.   <\/p>\n\n<p class=\"wp-block-paragraph\">In this <strong>PRONET-ISE<\/strong> General Privacy and Data Protection Policy, we describe how we collect your personal data and why we collect it, what we do with your personal data, who we share it with, how we protect it, and the choices you can make about your personal data.<\/p>\n\n<p class=\"wp-block-paragraph\">This policy contains general rules and explanations. It may be supplemented by specific privacy notices, related to services, tools, applications, websites, portals, (online) sales promotions, marketing actions, sponsored social media platforms, etc., provided\/operated by or on behalf of <strong>PRONET-ISE<\/strong>. These privacy notices will be communicated to you whenever your personal data is needed in the framework of the above activities (e.g. through websites, portals, individual communication services, newsletters, reminders, surveys, offers, events, etc.).  <\/p>\n\n<p class=\"wp-block-paragraph\">This Policy applies to all your personal data collected by <strong>PRONET-ISE<\/strong>. If you accept the provisions of this Policy, you agree that we may process your personal data in the manner set out in this Policy. <\/p>\n\n<p class=\"wp-block-paragraph\">At the end of this Policy, you will find some definitions of certain key concepts used in this Policy.<\/p>\n\n<h2 class=\"wp-block-heading\">WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>PRONET-ISE<\/strong><br\/><strong>Cl. Ram\u00f3n Pignatelli 98-100, local 50004 Zaragoza<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">WHO CAN YOU CONTACT IN CASE YOU HAVE QUESTIONS OR REQUESTS? THE DATA PROTECTION POINT OF CONTACT <\/h2>\n\n<p class=\"wp-block-paragraph\">For any questions, requests or complaints regarding the application of this Policy or to exercise your rights as described in this Policy, you may contact us by postal mail (sent to the address provided) or by e-mail:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Responsible for SGI PRONET-ISE<\/strong><\/p>\n\n<ul class=\"wp-block-list wp-block-list\">\n<li><strong><strong>Cl. Ram\u00f3n Pignatelli 98-100, local 50004 Zaragoza <\/strong><\/strong><\/li>\n\n\n\n<li><a href=\"mailto:sgi.pronet@pronet-ise.com\"><u>sgi.pronet@pronet-ise.com<\/u><\/a><\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">KEY PRINCIPLES<\/h2>\n\n<p class=\"wp-block-paragraph\">We value the personal data you have entrusted to us and are committed to treating your Personal Data fairly, transparently and securely. The key principles that <strong>PRONET-ISE <\/strong>applies are as follows: <\/p>\n\n<ol class=\"wp-block-list wp-block-list\">\n<li><strong>Lawfulness<\/strong>: We will only collect your Personal Data for specified, explicit and legitimate purposes, and we will not process your Personal Data in a way that is incompatible with those purposes.<\/li>\n\n\n\n<li><strong>Data minimization<\/strong>: we will limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.<\/li>\n\n\n\n<li><strong>Purpose Limitation<\/strong>: We will only collect your personal data for specified, explicit and legitimate purposes, and we will not process your personal data in a way that is incompatible with those purposes.<\/li>\n\n\n\n<li><strong>Accuracy<\/strong>: We will keep your personal information accurate and up to date.<\/li>\n\n\n\n<li><strong>Data Security<\/strong>: we will implement appropriate technical and organizational measures to ensure an adequate level of security in relation to the risks presented by the processing and the nature of the data to be protected. Such measures are established to prevent any unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration and any other form of unlawful processing. <\/li>\n\n\n\n<li><strong>Access and Rectification<\/strong>: we will treat your personal data in accordance with your privacy rights.<\/li>\n\n\n\n<li><strong>Retention<\/strong>: We will retain your personal data in a manner consistent with applicable data protection laws and regulations and no longer than is necessary for the purposes for which it was collected.<\/li>\n\n\n\n<li><strong>International transfers<\/strong>: we will ensure that all personal data transferred outside the EU are adequately protected.<\/li>\n\n\n\n<li><strong>Transfer of data to third parties<\/strong>: we will ensure that access and transfer of personal data to third parties for the provision of a service, is carried out in accordance with applicable laws and regulations and with appropriate contractual guarantees, verifying the ability of the service provider to ensure data security.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">PROCESSING OF YOUR PERSONAL DATA: WHAT PERSONAL DATA DO WE COLLECT AND WHAT ARE THE LEGAL ASPECTS?<\/h2>\n\n<p class=\"wp-block-paragraph\">Whenever we request your Personal Data, we will clearly inform you what personal data we collect. This information will be provided to you through a separate privacy notice which, for example, will be included in specific services (including communication services), e-newsletters, reminders, surveys, offers, event invitations, etc. <\/p>\n\n<p class=\"wp-block-paragraph\">Please note that, in accordance with the applicable data protection regulations, your personal data may be processed if:<\/p>\n\n<ol class=\"wp-block-list wp-block-list\">\n<li>You have given us your consent for the purposes of processing; for the avoidance of doubt, you always have the right to withdraw your consent at any time; or<\/li>\n\n\n\n<li>It is necessary for the performance of a contract to which it is a party; or<\/li>\n\n\n\n<li>With such processing, we pursue a legitimate interest that is not undermined by your privacy rights. Such legitimate interest will be duly disclosed to you in the privacy notice relating to that particular processing. <\/li>\n\n\n\n<li>It is required by law.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?<\/h2>\n\n<p class=\"wp-block-paragraph\">We only process your personal data for specified, explicit and legitimate purposes, and we will not process your personal data in a way that is incompatible with those purposes.<\/p>\n\n<p class=\"wp-block-paragraph\">Such purpose may be the execution of an order you have placed, the improvement of your visit on one of our websites or portals, the improvement of our products and services in general, the offering of services or applications, communications and marketing actions, etc. The purpose of each processing of your personal data will be clearly defined in the specific privacy notice related to that particular processing. This privacy notice will be accessible, for example, on a website or portal, in an application, in an e-newsletter, etc.).<\/p>\n\n<h2 class=\"wp-block-heading\">KEEP YOUR PERSONAL DATA ACCURATE AND UP TO DATE<\/h2>\n\n<p class=\"wp-block-paragraph\">It is important for us to keep the record of your personal data up to date. Please inform us of any changes or errors in your personal data as soon as possible by contacting us. <\/p>\n\n<p class=\"wp-block-paragraph\">We will take reasonable steps to ensure that any inaccurate information about your data is removed or amended accordingly.<\/p>\n\n<h2 class=\"wp-block-heading\">DURATION OF DATA PROCESSING<\/h2>\n\n<p class=\"wp-block-paragraph\">We will keep your personal data, as long as you remain our customer, because we need them to continue providing the services you have contracted with us.<\/p>\n\n<p class=\"wp-block-paragraph\">If the relationship with <strong>PRONET-ISE <\/strong>ends, your data will be deleted. However, we must keep them for the time necessary to comply with various legal obligations and in case they are ever requested by a judge or court or administrative authority. During this time of conservation we will not use your data for any other purpose different from those mentioned and, once the legal periods of conservation and the prescription periods of actions applicable in each case have expired, we will delete your personal data definitively.  <\/p>\n\n<h2 class=\"wp-block-heading\">DATA SECURITY<\/h2>\n\n<p class=\"wp-block-paragraph\">We have a set of technical and organizational security measures in place to protect your personal data against illegal or unauthorized access or use, as well as against accidental loss or damage to its integrity. They have been designed taking into account our IT infrastructure, the possible impact on your privacy, the costs involved and in accordance with current industry standards and practices. <\/p>\n\n<p class=\"wp-block-paragraph\">Your personal data may only be processed by a third party if the Data Processor undertakes to adopt the technical and organizational measures necessary to comply with the data processing security commitment.<\/p>\n\n<p class=\"wp-block-paragraph\">Maintaining data security means protecting the confidentiality, integrity and availability of your personal data:<\/p>\n\n<ol class=\"wp-block-list wp-block-list\">\n<li><strong>Confidentiality<\/strong>: we will protect your personal data from disclosure to third parties.<\/li>\n\n\n\n<li><strong>Integrity<\/strong>: we will protect your personal data from being modified by unauthorized third parties.<\/li>\n\n\n\n<li><strong>Availability<\/strong>: we ensure that authorized persons can access your personal data when necessary.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\">Our data security procedures include: access security, backup systems, monitoring, review and maintenance, security incident and continuity management, etc.<\/p>\n\n<h2 class=\"wp-block-heading\">COMMUNICATION OF PERSONAL DATA<\/h2>\n\n<p class=\"wp-block-paragraph\">Depending on the purposes for which we collect your personal data, we may communicate them to the following categories of recipients, who will then process your personal data only within the framework of these processing operations:<\/p>\n\n<ol class=\"wp-block-list wp-block-list\">\n<li><strong>Advertising, marketing and promotion agencies<\/strong>: to help us deliver and analyze the effectiveness of our advertising campaigns and promotions;<\/li>\n\n\n\n<li><strong>PRONET-ISE<\/strong><strong>service providers <\/strong>: companies that provide services for or on behalf of <strong>PRONET-ISE<\/strong>, in order to provide our services.<\/li>\n\n\n\n<li><strong>Other third parties<\/strong>: to comply with the law, requests from authorities, court orders, legal proceedings, obligations related to reporting and submission of information to authorities, etc.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">YOUR OPTIONS AND RIGHTS<\/h2>\n\n<ol class=\"wp-block-list wp-block-list\">\n<li><strong>Right of access: <\/strong>You may request access to your personal data by writing to our company.<\/li>\n\n\n\n<li><strong>Rectification:<\/strong>If you find any error in your personal information or if it is incomplete or incorrect, you may ask us to correct or complete it.<\/li>\n\n\n\n<li><strong>Limitation of processing<\/strong>: You have the right to request a limitation on the processing of your personal data (e.g., while the accuracy of your personal data is being verified).<\/li>\n\n\n\n<li><strong>Opposition to<\/strong><strong>processing<\/strong>: You can also object to the use of your data for direct marketing purposes, etc.<\/li>\n\n\n\n<li><strong>Cancellation<\/strong>: You may withdraw your consent at any time to continue processing the personal data you have provided to us by contacting us.<\/li>\n\n\n\n<li><strong>Data<\/strong><strong>portability<\/strong>: You have the right to receive the personal data concerning you, which you have provided to our company, in a structured, commonly used and machine-readable format.<\/li>\n\n\n\n<li>Finally, please note that you have the right to file a complaint against the data controller with the relevant data protection authority (&#8220;DPA&#8221;).<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">LEGAL INFORMATION<\/h2>\n\n<p class=\"wp-block-paragraph\">The requirements of this Policy supplement, and do not replace, any other existing requirements under applicable data protection law. In the event of any inconsistency between what is written in this Policy and the requirements in the applicable data protection law, the applicable data protection law shall take precedence. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>PRONET-ISE <\/strong>may modify this Policy at any time. When this happens, we will notify you of any changes and ask you to re-read the most recent version of our Policy and confirm your acceptance. <\/p>\n\n<h2 class=\"wp-block-heading\">DEFINITIONS<\/h2>\n\n<p class=\"wp-block-paragraph\">You can find in this policy, the following terms:<\/p>\n\n<ol class=\"wp-block-list wp-block-list\">\n<li><strong>Controller<\/strong><strong>:<\/strong>means the organization that determines the purposes for which and the manner in which personal data is processed. Unless we inform you otherwise, the controller is <strong>PRONET-ISE<\/strong>. <\/li>\n\n\n\n<li><strong>Processor<\/strong>: means the person and\/or organization that processes personal data on behalf of the controller.<\/li>\n\n\n\n<li><strong>PersonalData<\/strong><strong>:<\/strong>data that relates to you directly or allows you to be identified, such as your name, telephone number, e-mail address, etc.<\/li>\n\n\n\n<li><strong>Processing:<\/strong>means the collection, access and all forms of use of your personal data.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<div class=\"excerpt-row d-flex flex-column flex-lg-row gap-3 justify-content-between align-items-end\">\n<div class=\"excerpt-text flex-grow-1\">PRONET-ISE. respects your privacy. If you deal with PRONET-ISE as a customer, [&#8230;]<\/div>\n<div class=\"excerpt-link flex-shrink-0\"><a class=\"btn btn-outline-primary\" href=\"https:\/\/grupo-pronet.com\/en\/privacy-policy\/\">See more \u2198<\/a><\/div>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1655","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/pages\/1655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/comments?post=1655"}],"version-history":[{"count":1,"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/pages\/1655\/revisions"}],"predecessor-version":[{"id":1662,"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/pages\/1655\/revisions\/1662"}],"wp:attachment":[{"href":"https:\/\/grupo-pronet.com\/en\/wp-json\/wp\/v2\/media?parent=1655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}